Offer summary

Qualifications:

Bachelor’s or Master’s degree in Accounting, Finance, Business Administration, or a related field., 8+ years of experience in Shared Services/GBS, specifically in AR, Cash Collection, and Credit Management transformation., Strong background in process discovery, design thinking, and SOP development., Demonstrated experience in KPI definition, SLA monitoring, and analytical reporting for AR-CC functions..

Key responsibilities:

Lead Finance Transformation discovery workshops for Accounts Receivable, Cash Collection, and Credit Management processes.

Standardize processes around internal and external best practices and define metrics for continuous improvement.

Collaborate with Internal Audit to define end-to-end process risk controls and compliance requirements.

Manage stakeholder engagement and organizational change management for the assigned area.

Job description

Our Client, a global healthcare company, is seeking an Accounting Transformation Manager who will lead and support the global Finance Transformation program focused on Accounts Receivable, Cash Collection, and Credit Management processes. This role collaborates cross-functionally to drive standardization, optimize end-to-end processes, define strategic KPIs, and enable efficient governance within the Global Business Services (GBS) framework.

This is a remote, contract role. The length of this contract will be until the end of 2025, with the likelihood of renewal well into 2026. The selected candidate must be able to work the Client's EU hours

Key Responsibilities:

Lead Finance Transformation discovery workshops for Accounts Receivable, Cash Collection, and Credit Management processes
Develop best-in-practice approach for FT discovery and standardize the approach across GBS
Provide process guidance to Operations on AR-CC topics
Standardize processes, as much as possible, around internal and external best practices
Define metrics to track adherence to continuous improvement targets
Coordinate with other GPO teams to help enable cross-Service Line-wide transformation plan
Act as controller for End-to-End processes for AR-CC
Work with COEs to develop the policies necessary for AR-CC to function effectively
Review KPIs defined for AR-CC and transition from transactional to analytical KPIs
Assess Site-level SLA performance (not daily ops) for root cause analysis and drive cross-site remediation/enhancement
Collaborate with Internal Audit to define end-to-end process risk controls, documentation, and compliance requirements
Align opportunities and priorities between functional needs, sites, and country teams
Lead stakeholder engagement and organizational change management for the assigned area
Run a global matrixed network of regional Process Managers, Super Users, Sub-Process Owners, and Data Stewards
Collaborate across COEs, Business Partnering, and GBS sites to harmonize processes, tools, and delivery metrics
Modify and improve existing processes, systems, or products, managing respective client and organizational impact
Build on technical expertise within the function to share and coordinate best practices across peer managers and experts
Support system implementations for AR-CC processes in GBS as assigned

Requirements

Bachelor’s or Master’s degree in Accounting, Finance, Business Administration, or a related field
8+ years of experience in Shared Services/GBS, with specific leadership experience in AR, Cash Collection, and Credit Management transformation
Strong background in process discovery, design thinking, and SOP development
Demonstrated experience in KPI definition, SLA monitoring, and analytical reporting for AR-CC functions
Familiarity with SAP or similar ERP systems and experience supporting finance systems implementation
Strong stakeholder management and communication skills in global and matrixed environments
Experience working with Internal Audit and COEs on compliance and policy alignment
Expertise in organizational change management, performance improvement, and cross-functional collaboration

Required profile