Product Support Analyst

Numentica LLC, founded in 2008, is a team of software experts who have built enterprise software at fortune 500 companies and helped them achieve success. We have worked across industries such as ECommerce, Finance, Marketing and Supply Chain Automation - each of these industries have unique needs, but they share one particular challenge: They need to manage large amounts of structured and unstructured data. Numentica's team specializes in helping companies wrangle big data and making sense of it. We are a niche consulting firm specializing in software product development, business intelligence, and data management. We believe that our success is built on the success of our clients, and we do what it takes to give our clients a sustained competitive edge through value and innovation. By formalizing our experience into innovative tools and frameworks, we help our customers accelerate time-to-market, improve the quality of products and reduce costs. Our unique culture promotes excellence and drives innovation through trust, pride and teamwork. Some key differentiators that help us build enduring relationships with our clients include Mindshare: Our engagement model, partnership mindset and organization structure ensure that our customers get all the mindshare that they need, and more. Team stability: Our staff retention and longevity provides immense confidence to our customers that the investment they make in their teams with us shows excellent ROI. Service orientation: We never forget that we are in the software services business, an attitude that carries tremendous weight in our recruitment process. Our customers get teams that always go the extra mile to advance their businesses. Partnership mindset: As a company, we take a very long-term view to each and every relationship. We invest time and effort that we know is required for the relationship to mature.