Bachelor's degree in a relevant field is required., Proven experience in team management and quality assurance., Strong analytical and problem-solving skills are essential., Excellent communication and interpersonal skills are necessary..
Key responsibilities:
Oversee the daily operations of the team to ensure quality standards are met.
Coordinate with clients to understand their needs and provide solutions.
Prepare and present reports on team performance and quality metrics.
Lead training and development initiatives for team members.
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