Bachelor's degree in Information Technology or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for user support and training., Experience with network administration and security protocols..
Key responsibilities:
Provide technical support to end-users via phone, email, and in-person.
Install, configure, and maintain computer systems and software applications.
Assist in the management of IT inventory and asset tracking.
Collaborate with IT team to implement new technologies and upgrades.
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