Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong understanding of technical support processes and troubleshooting techniques., Excellent communication skills, both verbal and written., Familiarity with software and hardware systems..

Key responsibilities:

Provide first-level technical support to customers via phone, email, or chat.

Diagnose and resolve technical issues related to software and hardware.

Document support interactions and solutions in the ticketing system.

Collaborate with other teams to escalate complex issues as needed.

For more than 125 years, Landis+Gyr has helped the world manage energy better. Our meters and solutions empower utilities and end-customers around the world to improve their energy efficiency, reduce their energy costs and contribute to a sustainable use of resources. As the largest global player in smart metering with one of the broadest portfolios in the industry, our products, solutions and services empower utilities and consumers with the data necessary to make informed decisions about energy usage and meet worldwide energy challenges today-and tomorrow. More information is available at www.landisgyr.com. Contact Us: https://www.landisgyr.com/contact/ Follow us on X: @LandisGyr Like us on Facebook: https://www.facebook.com/LandisGyr/ View our latest videos on YouTube: https://www.youtube.com/c/landisgyrofficial

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