Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for client interaction., Experience with network configurations and support..
Key responsibilities:
Provide technical support to end-users via phone, email, or in-person.
Diagnose and resolve technical issues related to hardware and software.
Maintain and update documentation of support processes and solutions.
Collaborate with IT team to improve support services and user experience.
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Hangry is a multi-brand virtual restaurant company that focuses on serving great food through delivery channels. Founded in 2019, we've grown from an unknown local player to a company that competes head-to-head with global brands. Hangry is not just a place for great food, but also a place for HangryMates to build remarkable careers. We are a place full of people that embrace fun, challenge, ambitious goals, and collaborative working environment
Why is Our Name Hangry? It's for everyone in our team to be reminded everyday that our customers are hungry and angry, so the food better be good and reach fast. We got our new funding in March 2022 US$22 million Series A2 Fundraising led by Journey Capital Partners
𝗢𝘂𝗿 𝗩𝗮𝗹𝘂𝗲𝘀
1. Underdog Mindset: A person who never feels satisfied with their accomplishments and who never seeks to compete on an equal level with their rivals; instead, they use a completely new strategy to utilise their strength to the fullest
2. Customer Obsession: Always listens to the customer's needs, focuses on fulfilling those needs, and provides them the best service possible
3. Selfless Collaboration: Willingness to put aside our personal interests and work hand-in-hand with each other toward a common goal together
4. True leadership: Leaders can be anyone, a leader is a person of hope. They have a burning ambition to lead and make a difference. They help themselves and others to do the right things. They know that everything they do impacts the organization to achieve goals
5. Ownership: Being responsible for our work and the result. Eager to contribute and fulfill the company's expectations
6. Clarity: The quality of being comprehensive, clear, and certain
𝗢𝘂𝗿 𝗕𝗿𝗮𝗻𝗱𝘀
1. Moon Chicken
2. San Gyu
3. Accha
4. Dari Pada
5. Ayam Koplo
6. Bu Tumbar
7. Hot Side Story
8. Uno Chicken
Join us at Hangry, where each day offers the opportunity to learn and thrive in a dynamic and challenging environment.