Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to address their needs.
Analyze customer feedback and usage data to improve service delivery.
Collaborate with internal teams to resolve customer issues and enhance product offerings.
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Cornerstone powers the future ready workforce. With adaptive HR software designed to unite people, teams, technology, and business, our products inspire a work environment of growth, agility, and success for all. We built our AI-powered and skills-forward system for the contemporary workforce. Organizations that use Cornerstone modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success. Cornerstone serves over 7,000 customers and 100 million users and is available in 180 countries and 50 languages. For more information, visit www.cornerstoneondemand.com.
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