Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Experience in customer service or support roles preferred., Proficiency in using customer support software and tools..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information and solutions to customer issues.

Document customer interactions and feedback in the system.

Collaborate with team members to improve service processes.

Ruby Labs is a leading tech company that creates innovative consumer products across the health, education, and entertainment sectors. Our journey began in 2018 in London, UK, as a collaboration between two friends with extensive expertise in business, technology, and marketing. From the start, our vision has been to build a world-class tech company that develops category-leading products used by millions of users worldwide. We aim to create easily accessible platforms that offer engaging and valuable experiences across various aspects of people's lives. Since our launch, we've successfully brought seven consumer products to the global market, each addressing unique needs in health, education, or entertainment.

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