Match score not available

Customer Support Specialist (m/w/d) (80-100%)

Remote:

Full Remote

Contract:

Full time

Work from:

Germany

Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience in customer service or support roles is preferred., Ability to work in a fast-paced environment and handle multiple tasks., Proficiency in using customer support software and tools..

Key responsibilities:

Provide timely and effective support to customers via phone, email, and chat.
Resolve customer inquiries and issues with a focus on customer satisfaction.
Document interactions and maintain accurate records of customer communications.
Collaborate with team members to improve support processes and customer experience.