Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer service software and tools., Ability to handle customer inquiries and resolve issues effectively..

Key responsibilities:

Assist customers with inquiries and provide solutions to their problems.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve customer service processes.

Provide feedback to management on customer trends and issues.

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. MacGregor is part of Cargotec. Visit our website: www.macgregor.com

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