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Customer Success & Retention Specialist (Work From Home)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Philippines

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or account management., Proficiency in CRM software and data analysis..

Key responsibilities:

  • Manage customer relationships to ensure satisfaction and retention.
  • Analyze customer feedback and data to identify improvement areas.
  • Collaborate with sales and support teams to enhance customer experience.
  • Develop and implement strategies to increase customer loyalty.

Persona logo
Persona http://www.personatalent.com
501 - 1000 Employees
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Required profile

Experience

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