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Senior Customer Success Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
New Zealand

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze customer data and provide actionable insights..

Key responsibilities:

  • Manage and nurture relationships with key clients to ensure satisfaction.
  • Develop and implement customer success strategies to drive retention.
  • Collaborate with cross-functional teams to address customer needs.
  • Monitor customer health metrics and proactively address potential issues.

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