Offer summary

Qualifications:

Fluency in Portuguese and English is required., Experience in customer service or client relations is preferred., Strong communication and problem-solving skills are essential., Familiarity with CRM software is a plus..

Key responsibilities:

Manage customer accounts and ensure satisfaction with services.

Provide support and guidance to clients regarding product usage.

Conduct regular check-ins and follow-ups with customers.

Collaborate with internal teams to resolve customer issues.

Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100 Fortune Global 500 clients and over 125 new economy clients, improve business performance. Our crew provides the next-generation customer experience every day and aids businesses in strengthening their connections with their customers from more than 40 countries on six continents. Through the use of strategy, talent, and technology, we improve business results and set our clients apart. Concentrix offers services to customers in the following core sectors: technology and consumer electronics; retail, travel, and e-commerce; banking, financial services, and insurance; healthcare; communications and media; automotive; energy; and public sector. Learn more by visiting www.concentrix.com.

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