Offer summary

Qualifications:

Proven experience in B2B account management or sales roles., Strong communication and relationship-building skills., Ability to analyze customer needs and identify upsell opportunities., Familiarity with subscription-based business models..

Key responsibilities:

Engage with a portfolio of B2B customers to ensure exceptional service delivery.

Foster relationships with key clients and address their business needs.

Handle quote requests and promote additional services to maximize revenue.

Provide onboarding and training for new clients to enhance their experience.

CV-Online is the first and leading online recruitment company in the Baltic States. It has been successfully operating in Latvia for more than 20 years by becoming the primary choice for majority of employers and job seekers looking for a perfect match when choosing a new employee or job.CV-Online Latvia has several business lines and brands the best known of which are CV.lv, the number one job portal in Latvia for specialists, and CV-Online Recruitment, one of the leading recruitment agencies in Latvia.CV-Online offers the largest number of jobs for professionals and widest choice of hiring and recruiting solutions for organisations.CV-Online – Your most trusted partner in recruitment and job market!

Job description

· Driving Revenue Growth: Proactively engage with a dedicated portfolio of B2B subscription-based customers through various communication channels to ensure exceptional service delivery and identify upsell opportunities.

· Client Relationship Management: Foster strong relationships with key clients like Apple, Chevron, DHL, and NASA, ensuring their satisfaction and addressing their evolving business needs.

· Sales Enhancement: Handle quote requests, promote additional service s, and ensure timely renewals, maximizing revenue streams from existing clients.

· Optimizing Customer Experience: Provide seamle ss onboarding and training for new clients, ensuring they receive unparalleled support from day one.

· Strategic Insights: Understand customer use-cases to obtain valuable references and insights, contributing to product and service enhancements.

Required profile