Bachelor's degree in a relevant field or equivalent experience., Strong communication and problem-solving skills., Proficiency in customer support software and tools., Ability to work collaboratively in a team environment..
Key responsibilities:
Provide technical support and assistance to customers regarding product issues.
Document and track customer interactions and resolutions in the support system.
Collaborate with product development teams to relay customer feedback.
Conduct training sessions for customers on product features and usage.
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Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence.
As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.
With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.
We embrace a culture of respect, transparency, integrity and diversity.