Operations Analyst

Correlation One is an education technology company who is building the workforce development platform of the future. 

We close skill gaps for enterprises, governments and individuals, while empowering disenfranchised segments of the workforce. By providing training-to-job programs that are 100% free for learners, we eliminate traditional barriers to opportunities. We are committed to helping enterprises like Amazon, Walmart, Prudential, Citadel, Citi, Johnson & Johnson, Target, Morgan Stanley, EY and others reskill their workforces to prepare them for the jobs of tomorrow. We build community-oriented, jobs-first learning experiences that offer a human touch and leverage technology to create best-in-class outcomes for everyone. 

Each program is taught by industry leaders and experts, professors and teaching assistants, delivered virtually to cohort-based learning communities. We currently run over 12 types of programs for 12,000+ learners each year in 10+ countries, and we plan to grow 5-10x in the next two years. 

Correlation One is proud to be ranked #6 in LinkedIn's Top Startups 2022 list and a Fast Company’s World Changing Idea winner. Join us as we build the workplace development platform of the future! 

Your impact 

In this role, you will play a critical part in shaping the success of our career development programs by leveraging data to drive decision-making and continuous improvement. You’ll perform both anecdotal and statistical analysis on product and learner data, uncovering actionable insights across distribution channels, geographies, and client segments. 

Your work will directly inform how we support learners and alumni, from tracking progress and career milestones to enhancing the effectiveness of coaching sessions. You’ll take the lead in building and maintaining real-time dashboards that guide strategic direction across internal teams. In addition, you will support alumni engagement initiatives by managing outcome data, coordinating communications, and spotlighting powerful alumni stories that demonstrate program impact. Your contributions will also extend to completing high-impact ad hoc projects and collaborating with cross-functional teams to assess new product ideas and develop data-driven growth strategies that help scale our mission.

A day in the life 

• Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments 
• Support alumni engagement initiatives by managing data on post-program outcomes, coordinating communications, and identifying high-impact alumni stories for spotlighting
• Collaborate with the Product and Operations team to run our business operations, analyzing learner progress and coaching session data to identify trends, surface intervention opportunities, and improve the effectiveness of career support initiatives.
• Build and maintain real-time dashboards that track career development milestones, alumni engagement and outcomes, to support strategic decision-making across teams.
• Complete ad hoc projects related to our data science and data analytics training programs
• Collaborate with internal team to creativity assess and test new products, and build growth strategies 

Your expertise 

• 0-2 years full-time professional experience, ideally in an operations or analytics role Minimum 4-year college degree or equivalent experience 
• Experience managing cross-functional, high-impact projects with multiple stakeholders Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency  
• Strong work ethic and the ability to work well under pressure and with minimal supervision Proactive approach, high attention to detail, and a quick learner 
• Strong customer service ethic, with experience supporting relationships with individuals and clients 
• Familiarity with Google Suite and MS Office Suite, especially Excel. Familiarity with Slack, Tableau, and Zoom strongly preferred 

Where you are 

This role is for candidates based in Jordan. Working hours should be compatible with the Eastern Time time zone. We are headquartered in New York City. 

How we support our people 

• Unlimited Time Off, with a minimum time off recommendation 
• 10 company-paid holidays 
• Official company-wide holiday for the last week of the calendar year 
• Access to free data skills training through our programs 
• A company culture that empowers individuals and embraces diversity through its core mission Correlation One’s Commitment 

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. 

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidate@correlation-one.com.

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