Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally

Type of Vacancy: Salaried, full-time

Start date: July 2025

Location: Remote with at least monthly travel

Report to: Director, Program or Senior Manager, Program

Supervises: May supervise other Manager(s), Program. Dependent on the project, the Manager, Program may be a Project Leader with project team supervision and leadership development responsibilities

A strong internal candidate is preferred for this role

Compensation: The full salary range for this position is $80,000 - $121,007 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $80,000 - $105,529. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($105,529) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications).

Areas of Expertise: Client Management: Managing the execution of a partner’s scope of work, coordinating service delivery between team members and external partners through skilled communication and strong organizational skills, time management, and workflow management. Teacher Coaching: Improving student outcomes by engaging in coaching inquiry cycles with teachers. Instructional Expertise: Deep knowledge of the science of reading and ELA HQIM.

Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role.

WHO WE ARE

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

SUMMARY OF POSITION

The Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning.

DUTIES AND RESPONSIBILITIES

Primary responsibilities for the Manager, Program include:

Implement excellent programmatic services

Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc.

Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise

Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.)

Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality

Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation

Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time

Maintain positive and responsive relationships with clients and other project team members

Support with contract renewals to sustain impact on teacher and student learning; support business development as needed

Design high-quality, research-based, user-centered professional learning content, services, and tools/resources

Create materials and content for programmatic partnerships and courses

Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design

Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content)

Apply best practices for virtual and in-person adult learning in the design of professional learning content

If applicable, engage in efficient and effective project management as a Project Lead

Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants

Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project

Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation

Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time

Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected

If applicable, provide vision, direction, and oversight of direct reports as a Home Manager

Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.)

Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports

Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments

Provide frequent values-based feedback and recognition to direct reports

Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports

Conduct annual evaluations for direct reports

Complete internal tasks related to people management in a timely manner

Participate in the hiring process for open Program department roles

Engage in cross-functional collaboration

Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning

Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students

Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes

Engage in internal project flex teams to support non-client-facing, but critical programmatic projects

Engage in continuous learning

Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation

Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization.

Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles

Perform other duties as assigned by Program department leadership and/or Executive Team.

STRATEGIC OBJECTIVES AND KEY SUCCESS INDICATORS (KSIs)

The Manager, Program (ELA Client Management & Coaching) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process.

As applicable, within the role, model the radical commitments for our values.

ESSENTIAL QUALIFICATIONS

Education, Work Experience, and Knowledge

Bachelor's degree

Five (5) or more years combined experience working in PK-12 education, with a minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact

Two (2) or more years combined experience working with partners outside of their organization to manage workflow or deliver services

Two (2) or more years of combined experience planning and implementing projects

Two (2) or more years combined experience leading or coaching the implementation of HQIM (in any subject area)

Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards

Experience designing impactful professional learning for educators

Experience facilitating impactful professional learning or coaching for educators

Experience managing relationships with clients and stakeholders in an education context

Experience teaching or coaching at least one of the following curricula: ELA (Amplify ELA, ARC (American Reading Company) Core, Benchmark Advance, Bluebonnet, Bookworms, CKLA, Developing Core Literacy Proficiencies, EL Education, EngageNY, Fundations, Guidebooks, Heggerty, HMH Into Reading, HMH Into Literature, McGraw Hill StudySync ELA, Odell, Orton Gillingham, Savvas, Skyline, Springboard, UFLI, Wilson, Wit and Wisdom)

Values, Skills, and Competencies

Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities

Compelling communication and influence skills

Strong interpersonal skills, able to build rapport quickly

Strong organizational skills

DESIRED QUALIFICATIONS

Advanced degree

Deep understanding of the specified curriculum, including its design and component parts

Experience providing professional learning support and services in and for consultative organizations

WORKING CONDITIONS AND REQUIREMENTS

Ability to work a flexible schedule to support operational needs

Ability to perform the essential project, duties and responsibilities with or without accommodation

All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.).

Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements.

TEACHING LAB’S VALUES AND COMPETENCIES

Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming.

Teaching Lab’s ultimate goals are:

Educators learn more than they would without us

Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income

Educators we serve say they love our approach, and they want to keep doing it to advance educational equity

All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals.

Collaboration & Responsive Service

Resilient Solution-Finding

Research & Learning With Humility

Accountable Excellence

Equity & Justice

CLOSING DATE

This position opened on May 5, 2025 and will close on May 9, 2025. All applications received between May 5, 2025 and May 9, 2025 will be reviewed by the hiring team.

Application Terms & Conditions:

I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination).

I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time.

I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status.

I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. EVerify and Right to Work posters.

I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process.

I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment.

I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will.

Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check.

I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab.

I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook.

In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information.

The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

Manager, Program (ELA Client Management & Coaching)

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