Bachelor's degree in Business Administration or related field., Proven experience in customer support or management roles., Strong communication and interpersonal skills., Ability to analyze data and improve processes..
Key responsibilities:
Oversee the customer support team and ensure high-quality service.
Develop and implement customer support policies and procedures.
Analyze customer feedback and metrics to enhance service delivery.
Collaborate with other departments to resolve customer issues.
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Nue is an easy-to-manage, omni-channel Revenue Lifecycle Platform that meets the needs of companies looking to innovate and manage their revenue lifecycles end-to-end. With Nue, all go-to-market teams accelerate sales with innovative and flexible pricing models, out-of-the-box customer lifecycle management, and seamless billing – all while delivering complete revenue visibility and accurate analytics to finance. Learn more at nue.io.