Director, Customer Success
Offer summary
Qualifications:
Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong leadership and team management skills., Excellent communication and interpersonal abilities..Key responsibilities:
- Oversee the customer success team to ensure client satisfaction.
- Develop and implement strategies to improve customer retention.
- Collaborate with sales and product teams to enhance customer experience.
- Analyze customer feedback and metrics to drive improvements.
Required profile
Experience
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