Bachelor's degree in Engineering or related field., Proven experience in field service or technical support roles., Strong problem-solving skills and ability to troubleshoot equipment issues., Excellent communication and customer service skills..
Key responsibilities:
Install, maintain, and repair equipment at customer sites.
Provide technical support and training to clients on equipment usage.
Conduct regular inspections and preventive maintenance on equipment.
Document service activities and report on customer feedback.
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Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: Un-patterned wafer quality; 3D metrology spanning chip features from nanometer scale transistors to large die interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. We are traded on the New York Stock Exchange under the symbol ONTO.