Fluency in English and at least one other language is required., Experience in interpretation or a related field is preferred., Strong communication and interpersonal skills are essential., A high school diploma or equivalent is required, with further education in linguistics being a plus..
Key responsibilities:
Provide over-the-phone and video remote interpretation services to clients.
Ensure accurate and clear communication between parties during interpretation sessions.
Maintain confidentiality and professionalism at all times.
Participate in training sessions to improve interpretation skills and knowledge.
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Kalam is a world-class virtual BPO company that provides cost-effective customer support, interpretation, and translation services to 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets.
Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.