ERISA Services Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:  

The ERISA Services Manager is the primary contact for relationship managers and Voya clients for non-discrimination testing (ADP/ACP, 415, 410(b), Top Heavy and complex testing), test cure strategies and signature ready Form 5500 requirements.  The ERISA Services Manager will oversee a team of ERISA Services staff to ensure appropriate testing/reporting strategies are in place.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home

The Contributions You’ll Make:    

• Manage the completion of non-discrimination testing and Form 5500 preparation for all plans within prescribed regulatory deadlines. Provide consultation and assistance to relationship managers and clients on complex compliance matters.  
• Ensure system capabilities are in place (Omni, ASC, and Relius) to ensure accurate testing/reporting for Voya clients.   Manage annual and/or ad-hoc initiatives to update system programming for regulatory changes and desired process efficiency.
• Analyze plan and regulatory requirements along with employer structure to determine and implement appropriate testing methodologies for full-service clients (Large Market).  Develop/modify capability to perform testing for QSLOB, multiple employer plans, mandatory and/or permissive aggregation, etc. on an as-needed basis.
• Consult with ERISA Services staff, relationship managers and clients in the development and execution of cure strategies for failed tests and/or in response to projected testing results.  Ensure the accurate calculation return-of-excess amounts and attributable earnings, QNEC/QMAC, recharacterization of amounts to after-tax or catch-up as permitted by plan design and regulatory guidelines.
• Participate in the pre-sale (RFP) and new client implementation process to build confidence and knowledge in Voya ERISA Services capabilities (internal and complex testing capabilities managed through external vendors and/or strategic partners).  Participate in sales presentations, develop RFP responses, ensure marketing materials reflect capabilities and provide periodic updates to internal relationship managers.
• Manage product development initiatives and process improvements efforts.  Ensure procedures, workflows and client communications are timely updated.
• Other duties as assigned.

Minimum Knowledge & Experience:   

• 5-7 years industry experience, with 3-5 years experience in an ERISA compliance setting.  Knowledge of ERISA and IRC 401(a) requirements is required.
• Working knowledge of current recordkeeping system including text file and transaction capabilities is desirable. 
• Industry designation is strongly preferred (SPARK, NIPA, ASPPA, CEBS)
• Exceptional oral and written communication skills with ability to interact with senior managers required. 
• Strong management and organizational skills required

Preferred Knowledge & Experience:

• Bachelors degree In Business Administration or related work experience in ERISA compliance.  A  JD or Masters degree in Accounting or Taxation a plus.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.