Product Manager, Internal Platforms

AssetWatch is defining the future of proactive maintenance. We are inspired by the global manufacturers we serve and are passionate about treating their assets as our own, continuously monitoring performance with a platform designed to optimize equipment uptime. 

As a Product Manager, Internal Platforms, you will play a critical role in scaling our internal operational systems and internal-facing product experiences. You’ll work cross-functionally to build tools that empower our Support, Supply Chain, Hardware, and Field Services teams—while also contributing to data infrastructure and product analytics needed to support smarter customer insights and future PLG strategies. 

What You’ll Do:  

• Contribute to the development of the product roadmap for software experiences tied to hardware, helping to prioritize features, make trade-offs, and align with business objectives. 
• Align software requirements with hardware development milestones and go-to-market strategies. 
• Translate operational needs into scalable tools and workflows that improve productivity, reduce risk, and streamline internal processes 
• Partner with Hardware, Firmware, and software product and engineering teams to define and deliver high-impact internal software features  
• Support the setup and optimization of product analytics infrastructure (e.g., Pendo, dashboards) to enable data-informed product decisions 
• Collaborate with the Data & Growth product management to support infrastructure needed for insights products, customer benchmarking, and future PLG features 
• Define and track KPIs for internal tools (efficiency, adoption, impact on field/supply ops) 
• Lead prioritization, backlog grooming, and sprint planning across multiple internal-facing product surfaces 
• Maintain close feedback loops with internal stakeholders across Hardware Product Management, Design, Project Management, Data Science, Support, Supply Chain, Field Services, and Engineering teams 
• Help build repeatable systems for operational excellence across the product org 
• Assist in designing minimum viable product (MVP) experiments and quickly iterate based on stakeholder feedback to achieve measurable product-market fit. 
• Help maintain a customer-focused approach by leveraging data, Voice of Customer (VoC), and market research. 
• Stay informed about market trends, competitor activities, and best practices to identify new opportunities for product development. 
• Contribute to the delivery of intuitive and effective user experiences that address key use cases for internal and external users. 

 Who You Are:  

• Bachelor’s degree in a technical field or equivalent experience preferred. 
• 3–5 years of experience in product management or internal systems/platform product roles. 
• Experience building internal-facing tools or platform capabilities within a SaaS or operationally complex company. 
• Excellent cross-functional collaboration skills, especially with technical, support, project management, supply chain and ops teams. 
• Strong track record of successfully launching software that interacts with physical devices. 
• Deep understanding of the software lifecycle as it relates to hardware, including OTA updates, device connectivity, edge computing, and telemetry. 
• Ability to manage competing priorities, navigate ambiguity, and drive clarity in a dynamic startup environment. 
• Strong systems thinking and process improvement mindset 
• Excellent verbal and written communication skills, with the ability to present ideas clearly to diverse audiences 
• Analytical mindset with the ability to interpret data and make informed product decisions 
• Self-motivated, adaptable, and eager to learn in a dynamic and fast-paced environment. 
• Bonus points for: 
  • Startup experience 
  • Experience with Product Analytics (Pendo) and Data Visualization (QuickSight) 
  • Background in supply chain, field service tooling, or industrial B2B platforms 
  • Experience with Salesforce, 3PL providers, ERP systems,  
  • Familiarity with industrial manufacturing or IoT (not required) 

 What We Offer:  

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.  

• Competitive compensation package including equity options.
• Flexible work schedule
• Comprehensive benefits and 401k match
• Opportunity to make a real impact every day
• Opportunity to grow as a leader and build a team
• Unlimited PTO  

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long as we all can closely collaborate within core working hours.  

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