IT Application Manager - Quality & Sustainability Domain

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The opportunity

As IT Application Manager, you  will be responsible for collaborating with Service Managers, Application Manager, Solution Architect and Specialists to estimate the effort for IT solution/services development, change requests and releases.  You will be responsible for entire requirements management process.

How you will make an impact

• Capture, document, analyze, trace, prioritize and agree “End to End” IT application / platform/ solution/ service delivery.
• Maintain, prevent and correct defects once the solution is implemented.
• Propose enhancements or making changes to increase the value provided by the system.
• Work together with the solutioning team to validate the solution is fit for use.
• Assist in the installation, management, maintenance, and optimization of internal and cross-functional processes related to IT Services.
• Act as Subject Matter Expert (SME) in relevant area of responsibility, contributing technical and business process/data expertise to either support ongoing operations or develop new software.
• For assigned tasks, executes all actions in IT processes according to agreed RACIS specification.

Your background

• Bachelor’s degree or equivalent in computer science, engineering or business management.
• 5 to 7 years of experience in IT Applications Management and Service Delivery in multinational companies.
• Experienced in quality related process like FMEA, NCR, Leam Six Sigma
• Good to have experience on SAP Process
• Knowledge of process mapping and process re-engineering.
• Excellent problem-solving and analytical skills.

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