Offer summary

Qualifications:

Bachelor's degree in Business Administration, Marketing, Engineering, or related field., Over 2 years of experience in a Customer Service environment, particularly in Logistics or Order Management., Proficient in MS Office and ERP systems, with strong communication skills., Detail-oriented and confident, with a passion for excellent customer service. Intermediate English is desirable..

Key responsabilities:

Manage the entire Customer Order Lifecycle from order entry to delivery.

Act as the primary contact for project managers, sales teams, and customers.

Participate in meetings with various stakeholders including account managers and supply chain teams.

Lead problem-solving efforts to address daily fulfillment challenges with an agile mindset.

Job description

Job Title

Order Management Specialist (Buenos Aires, Argentina)

Job Description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

What You’ll Do

Fully responsible for driving and managing all aspects of the Customer Order Lifecycle, from order entry to delivery. Focused on our Trade, Consumer and OEM Channel.
Participate in meetings with different parties such as, project manager, account managers, customers, supply chain and factories.
Be the first point of contact for project managers, sales team and customers.
Ensure a high level of communication towards your different stakeholders.
Lead and search for solutions to our daily challenges in the process of fulfillment with an agile mindset.

Your Qualifications

Bachelor's degree completed in Business Administration, Marketing, Engineering or related.
+2 years experience in a position within a Customer Service environment (Logistics, Order Management, Customer Supply Chain etc.).
You are passionate about providing excellent Customer Service.
Good knowledge of MS Office and ERP systems.
Detail-oriented, confident and a great communicator are attributes that define yourself.
Intermediate English is desirable.

What You’ll Get In Return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light the way.

#LI-JC1

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