Offer summary

Qualifications:

1-3 years of experience in inside sales, lead generation, or call center environments., Strong written and verbal English communication skills., Comfortable multitasking across CRM, chat, phone, and Slack., Motivated by goals and driven to meet KPIs..

Key responsibilities:

Rapidly respond to inbound leads from web forms, partners, and marketing sources.

Personalize and manage follow-ups via text using Hatch or similar tools.

Return missed or abandoned calls promptly, ensuring no voicemail is left unanswered.

Collaborate with dispatch, marketing, and advisory teams to drive results.

Job description

Job Title: Inside Sales Specialist
Location: Remote (CST Time Zone)
Salary Range: up to 2000 USD (flexible up to 2200 USD for exceptional candidates)
Compensation Note: Additional performance-based incentives or bonuses may be available depending on results.

Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a fast-paced, service-driven home services company based in the U.S., focused on changing lives through the trades. The team thrives on creating exceptional customer experiences and maintaining high-performance standards.

Position Overview:

As an Inside Sales Specialist, you'll serve as the first point of contact for inbound leads, engaging potential customers via text, web forms, and calls to convert initial interest into scheduled appointments. Your goal is to move prospects quickly through the sales funnel while keeping CRM data accurate and collaborating closely with other teams.

Key Responsibilities:

Rapidly respond to inbound leads from web forms, partners, and marketing sources.
Personalize and manage follow-ups via text using Hatch or similar tools.
Re-engage past estimates to close deals or receive clear outcomes.
Return missed or abandoned calls promptly, ensuring no voicemail is left unanswered.
Conduct smart outbound outreach during slower periods to maximize pipeline.
Maintain meticulous notes and lead statuses within ServiceTitan.
Collaborate with dispatch, marketing, and advisory teams to drive results.

Qualifications:

1-3 years of experience in inside sales, lead generation, or call center environments.
Strong written and verbal English communication skills.
Comfortable multitasking across CRM, chat, phone, and Slack.
Motivated by goals and driven to meet KPIs.
Friendly, high-energy communicator who can quickly build trust with U.S. homeowners.

Nice-to-Haves: