1-3 years of experience in customer support or related field., Strong communication skills in both English and Spanish., Proficiency in using customer support software and tools., Ability to work independently in a remote environment..
Key responsabilities:
Provide exceptional support to customers via various communication channels.
Assist customers in troubleshooting technical issues and resolving inquiries.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance customer satisfaction and service quality.
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