Offer summary

Qualifications:

Bachelor’s degree in Business Administration or related field., Exceptional verbal and written communication skills., Strong conflict-resolution and negotiation skills., Good problem-solving abilities and access to a stable internet connection..

Key responsabilities:

Answer customer inquiries via email and phone in a timely manner.

Provide detailed information and follow up with customers for additional information.

Identify recurring problems and suggest improvements to the team.

Maintain healthy relationships with clients and adhere to company policies.

Job description

This is a remote position.

Are you looking for an Internship Opportunity, Apply for the Abhyaz Internships....

MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows:

Core Functional Responsibilities

Answering inquiries
Supporting customers through the email ticketing system and phone calls in a timely manner.
Provide detailed information to customers.
Following up with customers for any further information.
Taking feedback from customers.
Negotiating acceptable terms for both the company and the customer.
Identifying Patterns- where problems reoccur and in what area needs improvement, address them with the team.
Exhibiting patience in order to appease the most difficult clients.
Solving problems creatively when easy solutions are not available.

General Responsibilities

Understand the products and services provided by the company.
Providing new talents with training sessions for enhancing their skills.
Maintaining a healthy relationship with clients.
Adhering to company policies, rules and regulations.

About Abhyaz Internships:

Abhyaz Internships are a 4-8 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 10 to 15 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project maybe offered a full-time job with the company.

Hiring Process:

Steps	Process	Timeline
Step 1	Job Postings on our Career page	Tuesday
Step 2	Call for Registration and Enrollment	Wednesday
Step 3	Initiating Portfolio Submissions	Thursday
Step 4	Evaluation Process ends on Abhyaz platform	Friday
Step 5	Interview & Job offer	Friday
Step 6	Onboard – Accept our Job Offer and onboard	Monday

*Please note: candidates are requested to fill out all the fields in the application form and not to use the easy apply option!

Internship Work Timings at Abhyaz

1. Full-Time Interns (11 AM – 5 PM)

• Must be fully available in the virtual office.

• Allowed to take scheduled breaks.

2. Part-Time Interns

• Slot 1: 11 AM – 2 PM

• Slot 2: 2 PM – 5 PM

• Interns must be present in the virtual office during their chosen slot.

3. Off-Time Batch (Flexible Work Hours)

• Must report to the virtual office between 5 PM – 6:30 PM.

• Work hours outside this period are flexible based on availability.

• Mentors will be available until 6:30 PM.

• Interns should provide task updates to the Project Management Executive.

Do follow us on Linkedin / Twitter / Facebook / Instagram

Requirements

Bachelor’s degree in Business administration or in a related field.
Exceptional verbal and written communication skills.
Phenomenal conflict-resolution skills.
Outstanding interpersonal, and negotiation skills.
Good problem-solving skills.
Need adequate resources (Laptop/desktop with stable WI-FI connection)
Must be available in the virtual office on all working days from 1 P.M. to 6 P.M.

About Abhyaz:

Abhyaz by MTAB Technology Center is an integrated platform for Engineering projects, Skill Development, Talent Management. Abhyaz offers multiple engineering labs built with interactive e-learning, LMS, engineering software in digital manufacturing technologies. Technologies available are Additive Manufacturing, CNC, Design, Digital Electronics, Electrical Machines, FMS/CIM, Hydraulics, Multi-physics modelling, PLC, IoT, Mechatronics, PCB Design, Pneumatics, Robotics, Sensors, Switch Gears & Industry 4.0. Abhyaz brings together trainers, mentors, and students to execute live engineering projects. MTAB Technology Center is expanding its Skill Development and E-Learning footprint across India and creating Industry 4.0 ready talent pools across various Educational and Non-Educational Sectors to meet changing business needs.

Benefits

Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your tech skills.
Out-of-the-Box Work: Engage in innovative projects that go beyond your primary job role, broadening your skill set.
Remote Opportunities: Enjoy the flexibility of working from anywhere, making it convenient to balance other commitments.
Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience.
Online Portfolio Building: Develop a strong online portfolio showcasing your work, which can be invaluable for future job applications.
Flexible Timing: Benefit from flexible working hours, allowing you to manage your time effectively and maintain a healthy work-life balance.

*Terms & Conditions apply