Customer Service Representative -100% Remote (All Equipment Provided)


Offer summary

Qualifications:

Bilingual in English and Spanish preferred., Proficient in computer skills within a Windows-based environment., Able to type a minimum of 25-30 words per minute., Demonstrates integrity, punctuality, and a strong work ethic..

Key responsabilities:

  • Handle inbound and outbound calls in a high call volume environment.
  • Assist customers by finding solutions to their inquiries.
  • Maintain efficiency while multitasking in a fast-paced setting.
  • Work collaboratively within a diverse team to achieve goals.

Ansafone Contact Centers logo
Ansafone Contact Centers Telecommunication Services SME https://www.ansafone.com/
501 - 1000 Employees
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Job description

Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania 

 

We want YOU to see YOUR future with us!

ARE YOU:   R=Resourceful   I=Independent G=Goal Oriented   H=Helpful   T=Tenacious

     Then YOU are the RIGHT FIT FOR US!

With over 50 years in the business,  we strive to promote from within and create a positive impact for our team members and the many customers we serve!

Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs

Don’t just take our word for it, here are a few examples of what our team members are saying about us:

“Awesome Leadership and Teamwork”

“It’s awesome being part of this amazing team”

We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment.  We have opportunities for you to work from home.

Does this sound like you?

  • Do you enjoy taking inbound or making outbound calls?
  • Do you enjoy helping others and finding solutions?
  • Are you passionate about learning new things?
  • You thrive working within a diverse team in an inclusive culture?
  • Do you enjoy staying busy working at a fast pace? 

 We are looking for Candidates with the following attributes, skills, and qualifications:

  • Bilingual in English and Spanish preferred
  • Computer skills in a windows-based environment.
  • Able to type at a minimum 25-30 words per minute
  • Able to demonstrate integrity, honesty, and a strong work ethic
  • Punctual, with great attendance.
  • Ability to multi-task while maintaining efficiency and composure.
  • Must be able to pass a post offer/pre-employment background check.

Work from home requirements

  • High-speed broadband internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite Internet is NOT supported)
  •  WIFI connections ONLY
  • Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania

    Shift availability Needed

    • Hours of availability between 10:00am - 8:00pm ET (9:00am - 7:00pm CT)

     Our Benefits & Pay

    • Paid Training
    • WE PROVIDE ALL EQUIPMENT
    • Family Oriented Team
    • PTO
    • Medical, Vision and Dental
    • Company matching 401K plan
    • Employee Assistance Program
    • Short- and long-term disability
    • Life Insurance options
    • Starting pay $13.50 ($14.50 an hour if bilingual in English and Spanish)

     

                                                                  READY TO START YOUR NEW CAREER! APPLY TODAY!

    Equal Employment Opportunity

     

    Please note that Ansafone Contacts Centers, LLC (“Ansafone”) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

     

    No Unauthorized Referrals from Recruiters & Vendors

     

    Please note that Ansafone Contacts Centers, LLC (“Ansafone”) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ansafone will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

     

    Fraudulent Employer/Job Posting Warning and Disclaimer

     

    Please note that Ansafone Contacts Centers, LLC (“Ansafone”) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against fraudulent employer/job posting scams, applicants should take the necessary precautions when interviewing for and accepting employment positions. 

     

    Applicants should never provide their Personal identification numbers including but not limited to social security number (SSN), passport number, driver’s license number, taxpayer identification number, financial account number, or credit card number, birthdates, or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact Ansafone through our website to verify the authenticity of any employment opportunities. 

    Required profile

    Experience

    Industry :
    Telecommunication Services
    Spoken language(s):
    EnglishSpanish
    Check out the description to know which languages are mandatory.

    Other Skills

    • Multitasking
    • Computer Literacy
    • Composure
    • Strong Work Ethic
    • Personal Integrity
    • Punctuality
    • Honesty

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