Offer summary

Qualifications:

7+ years of experience in product marketing, particularly in telehealth, health tech, SaaS, or higher education markets., Bachelor’s Degree in Marketing, Business, Communications or a related field., Strong understanding of the higher education environment and trends in student health services., Proficiency with marketing automation tools, CRM platforms, and analytics tools..

Key responsabilities:

Develop and execute product positioning and messaging strategies for various stakeholders.

Own the go-to-market strategy for new product features and launches, ensuring alignment across teams.

Gather customer insights and feedback to refine product positioning and marketing strategies.

Report on key performance indicators and assess market trends to adapt strategies accordingly.

Job description

The Role

TimelyCare is seeking a Senior Product Marketing Manager who will define and execute the product marketing strategy to be deployed by the revenue and enablement teams. You will lead, coordinate, and support the Product Marketing team’s go-to-market initiatives, developing and delivering messaging and positioning strategies to drive adoption and engagement for our TimelyCare product offerings. This role requires expertise in market insights and product expertise, with a focus on reaching college and university stakeholders, students, and administrators. You will work closely with product, sales, customer success, and other marketing team members to position our product as a key solution for improving the health and wellbeing of campus communities.

Location

This is a remote position. Reviewing candidates across the country.

What You'll Do

Product Positioning & Messaging:

Develop clear, engaging, and differentiated product positioning and messaging

Target messaging to various stakeholders; students, administrators, health services providers etc.

Lead competitive analysis to ensure our platform’s features, benefits, and value propositions are effectively communicated in a competitive landscape.

Go-To-Market Strategy:

Own the go-to-market strategy for new product features, product launches, and updates.

Collaborate with revenue, product, care, technology, finance, along with other marketing team members to ensure alignment and successful execution of new product launches and product enhancement releases

Identify target audiences, define key messages, and develop strategies to drive adoption among students, faculty, and administrators.

Customer Insights & Feedback:

Work closely with students, campus health centers, and administrators to gather feedback and understand pain points.

Leverage insights from customer interactions, surveys, and market research to refine product positioning and marketing strategies.

Act as a liaison between product teams and customers to ensure the platform meets the needs of our customers.

Metrics & Reporting:

Report on key performance indicators (KPIs), including lead generation, conversion rates, customer engagement, and overall product adoption.

Regularly assess market trends, customer feedback, and competitive activity to adapt and adjust strategies.

Provide market feedback and research insights to the Marketing, Product and Revenue teams to guide messaging and marketing strategy

What You Bring

7+ years of experience in product marketing, with minimum 3 years focused on telehealth, health tech, SaaS, or higher education markets.

Bachelor’s Degree in Marketing, Business, Communications or related field.

Strong understanding of the higher education environment, including trends in student health services, wellness, and technology adoption.

Expertise in creating go-to-market strategies to ensure all aspects of our TimelyCare product are aligned to maximize impact and meet customer needs.

Strong writing and communication skills with the ability to craft clear, persuasive messaging for diverse audiences.

Expertise in analyzing data and identifying trends to make informed decisions and refine strategies

Proficiency with marketing automation tools (e.g., HubSpot, Marketo), CRM platforms (Salesforce), and analytics tools (e.g., Google Analytics, Tableau).

You are effective at building cross-functional relationships to align strategy, streamline communication, and drive execution across multiple departments.

Ability to thrive in a fast-paced, dynamic environment and collaborate effectively with remote teams.

Benefits + Perks

Paid Company Holidays + No work on your birthday!

Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community

Variable bonus eligibility on a quarterly basis

Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance

Company-paid group Life Insurance + Company-paid Short Term Disability

Concierge benefit support services

401(k) with employer match

Free access to TimelyCare virtual medical and mental health support

Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $120,000 – $130,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

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