Professional Services Project Manager

The Expert Technical Project Manager will manage the execution of projects, product releases, and programs within the Professional Services Organization. They manage large, complex, multi-phased projects with an agile mindset and waterfall discipline. They are experts utilizing the PMO Methodology and the latest project management and workflow management tools to minimize project overhead and provide a SCRUM type structure to give teams structure and accountability for results. They work closely with internal & external stakeholders and collaborate across different teams and functional areas internally and externally to achieve the key success criteria of the project, product release, or program. The Expert Technical Project Manager is fully responsible for managing the schedule, scope, and budget through to the successful completion of the project, product release, or program.

Project Management

Responsible for managing projects and programs within the determined scope, quality, time, and cost constraints.  Establishes and control project scope by gaining client agreement on requirements and success criteria rigorous adherence to the change control process. Helps define, communicate, and enforce project roles and responsibilities. Defines, organizes, and plans project schedules and resource plans to meet required project timelines. Develops/implements/updates a communications plan that specifies audience, channels, timeframes, and methods. Facilitates process with team to generate estimates needed to create schedule.  Leads Project Kickoff meetings internally and with the client and partners.  Adheres to established PMO guidelines and methodology and contribute to that methodology through documentation of business processes, procedures, templates, and other artifacts. Takes steps to mitigate project risks by reducing their probability, impact, or both; take action to re-evaluate risks during project implementation (i.e., discusses them during project team meetings). Manages and communicate cost and schedule variances and exceptions, using time and cost reports to manage the project. Ensures all project closeout activities are completed and documented.

Program Management

The Technical Project Manager may also play a Program Manager role for larger scale initiatives that require the oversight of multiple projects that maybe be internal or external with clients, partners, or the client’s vendors. 

Responsible for managing a set of inter-connected projects that could be internal or external.  Creates an interconnected schedule and process to ensure all projects remain on track.  Focuses heavily on dependencies and risk management to ensure successful completion of the program.  Builds relationships with all key stakeholders internal and external and creates and manages program governance across all projects. Has a firm grasp on the strategic nature of the program and its benefits to the organization(s).  Provides leadership to other project managers and workstream owners in the context of the program. 

What you will need:

• Expertise in many project management frameworks such as waterfall, Agile, Scrum, Kanban, Lean and Six Sigma and a strong grasp on how to apply different or combined frameworks depending upon the type of project or program.
• Adept at navigating a matrixed organization, building relationships with key stakeholders, and persuading and influencing others
• A minimum of 8 years of related experience with a Bachelor's degree
• Experience with deploying Marketing Technology solutions
• Experienced in all aspects of traditional Waterfall project management and PMI Standards
• Experience with budgeting and forecasting process
• Experience with deploying CDP, Adobe, or Salesforce platform solutions

What will set you apart:

• Experience leading strategy & consulting engagements
• Experience developing and managing project management methodology documentation and templates
• PMP, Agile Scrum Alliance certifications

Primary Location City/State:

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

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Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.