Offer summary

Qualifications:

High School education or equivalent required; Associate’s or bachelor’s degree preferred., Four years of experience in banking or financial processing, or four years of administrative experience required; five years of specific bank operations experience preferred., Strong attention to detail, organization, and time management skills are essential., Excellent verbal and written communication skills, with a strong customer service orientation. .

Key responsabilities:

Process daily work including account reconciliation, posting adjustment entries, and resolving operational issues.

Communicate effectively with clients and business partners, maintaining knowledge of bank policies and procedures.

Assist with associate training and participate in quality assurance and disaster recovery testing as assigned.

Investigate exceptions and errors, identifying causes and corrective actions, while remaining current on industry regulations.

Job description

, a division of UMB Bank n.a.



Duties & Responsibilities

For the assigned business unit,

Process daily work associated with your department including account or file reconciling, prep work for processing, posting adjustment entries, research and resolve or escalate operational or transactional issues, etc.
Communicate timely and effectively with all clients (including high profile clients) and/or business partners, internal and external
Maintain knowledge, understanding, and follow all bank policies and procedures
Account or file reconciliation
Investigate exceptions and/or errors to identify cause and corrective action
Assist with associate training as needed
Participate in quality assurance testing, disaster recovery testing, or other projects as assigned by manager
Understand and remain current on related industry activity, changes, regulations, etc.
Other duties as assigned

Knowledge & Skills

MINIMUM:

Demonstrates attention to detail, organization, and time management skills
Ability to communicate clearly with coworkers, managers, business partners, and clients
Strong verbal and written skills
Demonstrates ability to work effectively in a team environment
Ability to utilize technical aptitude that allows for quick learning of company systems, platforms, and products
Possesses strong customer services skills
Ability to work autonomously, escalating issues, problems etc. as appropriate
Ability to recognize errors, issues, special requests, or inconsistencies in daily operations to solve or escalate to appropriate associate or manager

PREFERRED:

Demonstrates ability to perform job functions with numerous interruptions
Demonstrates strong problem-solving skills
Familiarity with one or more specific bank operations functions, i.e., ACH, Wires, Deposit Operations, Cash, and Image Processing etc.
Strong analytical skills

Requirements

MINIMUM:

High School education or equivalent
Four (4) years’ experience with banking or financial processing or Four (4) administrative experience

PREFERRED:

Associate’s or bachelor’s degree or accounting coursework
Five (5) years specific bank operations experience

Work Environment:

Normal office environment

Compensation Range:

$33,920.00 - $65,380.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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