Bachelor’s degree in Healthcare Management, Finance or related field preferred, or equivalent direct experience., 5 years of experience in healthcare Revenue Cycle Management., Minimum 3 years of collections experience preferred., Extensive knowledge of healthcare billing and compliance rules. .
Key responsabilities:
Analyze data to identify trends at corporate, regional, and practice levels.
Monitor and manage the patient accounts receivable process and implement system enhancements.
Collaborate with stakeholders to influence payment behaviors and recommend policies.
Develop communication strategies and manage collections policies and bad debt programs.
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Unified is accelerating meaningful change in women’s healthcare by building healthy, innovative and mission-driven businesses to meet the comprehensive needs of women across the entirety of their health journey. Founded in 2009, Unified’s business affiliates support more than 2,600 providers across 22 North American markets and remain an indispensable source of business knowledge and innovation to transform women’s healthcare. Its four businesses remain top in their field, including the largest ObGyn physician practice management platform in the United States, the global pioneer in fertility treatment and science (CCRM Fertility), the leading women’s maternity analytics platform that directly improves birth outcomes (Lucina), and the nation’s leading virtual menopause clinic provider (Gennev). For more information, visit unifiedwomenshealthcare.com.
This position is a key member of the Unified Revenue Cycle Team. The Patient Financial Revenue Analyst is charged with the development, implementation, and operation of a comprehensive and highly effective patient liability management solution, across a matrixed and complex organization.
Responsibilities
Analyze data at the corporate, regional and practice level to identify trends
Identify performance indicators and benchmarks to drive improvement
Monitor and manage the end-to-end patient accounts receivable process
Determine true root cause of outliers to the customary performance objectives
Implement system enhancements and tools that will speed patient payment cycle
Evaluate recurring problems that impede the orderly and timely resolution of accounts
Develop creative and compliant solutions to encourage upfront payment of co-pays,
deductibles, and coinsurance
Exceed targets for self-pay days in accounts receivable, time of service collections and net
collection rate
Collaborate with internal and external stakeholders to persuade change and influence
payment/collection behaviors for outstanding balances
Recommend policies and procedures, obtaining required approvals from Compliance,
Market Leadership and Corporate Governance Boards
Create patient-facing policies, forms and educational materials
Develop communication strategies and training collateral for office staff
Manage collections policies and bad debt programs
Establish relationships with external collection vendors and negotiate rates
Drive billing system enhancements to implement easy and convenient payment options
Develop controls to monitor operational processes and verify that policies and procedures
are being followed
Proactively communicate status and critical issues/risks to leadership as needed
Work necessary hours to meet all project deadlines and travel when necessary
Qualifications
Bachelor’s degree in Healthcare Management, Finance or related field preferred, may be substituted by direct experience in the field
5-years of experience in healthcare Revenue Cycle Management
Minimum 3-years of collections experience preferred
Extensive knowledge of healthcare, government, third-party payer and compliance rules for
billing and collections
Demonstrated ability to collaborate, persuade & influence human behavior
Experience partnering with a dynamic leadership team and navigating enterprise politics.
Intermediate Microsoft Excel (e.g., Pivot Tables, Charts, combining data sets) strongly
Preferred
Experience with Microsoft PowerPoint, Visio and Word
Experience with budgeting and forecasting desired
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.