Sr Payroll Specialist

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and, ultimately, the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships, and optimize their digital experiences.

Location: Remote - USA

The Team & Role

The Senior Global Payroll Specialist plays a critical role in ensuring the seamless processing of payroll across multiple countries. This position requires a detail-oriented professional with deep expertise in payroll compliance, general ledger functions, and international payroll operations. Working independently with minimal supervision, you will be responsible for ensuring payroll accuracy, compliance, and efficiency in a high-growth, fast-paced environment. As a key member of the US Payroll team, you will collaborate with global finance, HR, and payroll service providers to enhance payroll processes and ensure timely and compliant payroll execution.

What You’ll Achieve

• End-to-End Payroll Processing: Accurately process scheduled monthly payrolls for salaried and hourly employees across multiple countries, including bonuses, commissions, and off-cycle payroll runs.
• Payroll Compliance & Accuracy: Ensure payroll adheres to local labor laws, tax regulations, and company policies while maintaining strict internal controls.
• Audit & Reconciliation: Conduct detailed audits of payroll data, validate reports, and reconcile payroll before and after transmission.
• Payroll Documentation: Maintain accurate payroll records, ensuring compliance with audit and reporting requirements.
• HR & Payroll Data Management: Track and review HR payroll interface (PI) files for compensation updates, benefit changes, and new hires.
• Cross-Functional Collaboration: Work closely with HR, Accounting, Legal, Operations, and third-party vendors to ensure payroll accuracy and resolve discrepancies.
• Global Payroll Coordination: Partner with local payroll vendors to ensure smooth payroll processing and compliance in international markets.
• Employee Support & Communication: Address payroll-related inquiries, providing clear and timely resolutions to employee concerns.
• Reporting & Analysis: Prepare payroll-related financial reports for senior management, Accounting, and Finance teams as needed.
• Year-End Processing & Tax Compliance: Assist with year-end reporting and collaborate with payroll vendors to complete international tax filings.
• General Ledger & Accounting: Manage payroll-related journal entries and support month-end and year-end closing processes.

What You’ll Need to Be Successful

• Education & Certification: Bachelor’s degree in Business, Accounting, or a related field; Certified Payroll Professional (CPP) preferred.
• Payroll Experience: 5+ years of US payroll processing experience and 2+ years of global payroll experience, including working with third-party payroll providers, are required.
• Compliance Expertise: Strong understanding of payroll regulations, tax laws, and international payroll compliance requirements.
• Technical Skills: Proficiency in Excel, Word, and MS Office, with experience in payroll software systems. Experience with the implementation of payroll software systems
• Analytical & Detail-Oriented: Strong numerical and analytical skills with a keen eye for accuracy in payroll processing.
• Communication & Problem-Solving: Excellent written and verbal communication skills, with the ability to address employee concerns and collaborate effectively with various teams.
• Confidentiality & Integrity: Ability to handle sensitive and confidential information with discretion and professionalism.
• Organizational & Multitasking Abilities: Proven ability to manage multiple payroll cycles, meet deadlines, and prioritize tasks effectively in a fast-paced environment.
• Team Player Mentality: Strong work ethic with a proactive, solution-driven approach to challenges. A desire or willingness to expand knowledge to new areas/geographies.

#ZEOLife at Zuora

As an industry pioneer, our work constantly evolves and challenges us in new ways that require us to think differently, iterate often, and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs," are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply and exchange different ideas openly, and together, we’re making what’s next possible for our customers, community, and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with:

• Competitive compensation, corporate bonus programs and performance rewards, and 401K matching retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days, and companywide end-of-year break
• 6 months of fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed more thoroughly during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible working methods, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest and responsibility to each other, our customers, and our shareholders. For most roles, we offer flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be, and do you! At Zuora, different perspectives, experiences, and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants needing special assistance or accommodation during the interview process or accessing our website may email us at assistance@zuora.com.