Offer summary

Qualifications:

Bachelor's degree in business administration, operations management, or a related field., Proven experience in operational management and process optimization., Strong understanding of technology integration and change management., Excellent communication and leadership skills..

Key responsabilities:

Partner with the COO to refine operational strategies and policies.

Oversee and optimize systems and tools for operational efficiency.

Lead operational initiatives such as employee onboarding and information security.

Manage key business systems and support special projects to enhance organizational culture.

Job description

Job Type: Temporary to Permanent Contract Role

Hours: 40/week

Location: Remote, United States

Reports to: Chief Operating Officer

About Taproot Foundation

Taproot Foundation, a national nonprofit, drives social change by connecting nonprofits with skilled volunteers through pro bono service. Taproot is creating a world where mission-driven organizations have full access—through pro bono service—to the marketing, strategy, HR, and IT expertise they need to thrive.

About the Role

The Manager, Strategic Operations, will play a key role in optimizing operations, enhancing systems, and supporting organizational growth. Reporting directly to the Chief Operating Officer (COO), you will oversee key operational processes, technology platforms, vendor relations, and compliance efforts to drive Taproot’s mission forward. You’ll lead transformational initiatives, including expanding the use of technology like AI into the organization’s operational workflow, while ensuring a seamless intersection of technology, operations, process, and culture.

What You’ll Achieve

Partner with the COO to refine operational strategies, policies, and practices that align with Taproot’s mission and values.

Oversee and optimize systems and tools to ensure integration, efficiency, and alignment with operational goals. Identify opportunities for innovation and technology to drive improvements across the organization.

Lead operational initiatives, including employee onboarding/offboarding, Information Security requests, licensing agreements, and internal security programs.

Manage key business systems working closely with the COO to ensure platforms meet team needs and improve operational performance.

Lead change management initiatives, ensuring effective tracking, communication, and documentation of projects.

Support special projects and strategic priorities, including planning and executing in-person events and summits to foster a high-performing organizational culture.