Olo was born out of a simple idea: What if you could order and pay for a coffee from your phone and have it ready upon arrival at the cafe? We got to work in 2005, sending text message orders to printers—two years before the iPhone would change the world. While the hospitality industry is still in the early innings of its digital transformation, we remain committed over two decades later to helping restaurants, convenience stores, and supermarkets scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. As a leading open SaaS platform, we reach 85 million connected guests across approximately 80,000 locations, processing more than two million orders per day on average. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 700 restaurant brands trust Olo to grow their sales, do more with less, and make every guest feel like a regular.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

Drive financial accuracy and strategic alignment within our Go-To-Market engine! As our Sr. Sales Compensation Analyst, you'll be instrumental in the design, deployment, and meticulous management of variable incentive plans, ensuring fiscal responsibility and accurate payouts. Additionally, you'll provide crucial support for pricing strategy and initiatives. Reporting to the Sr. Manager, Sales Finance, you will work with Sales, Sales Operations, and CX leadership to ensure our pricing and incentive compensation positions our team to deliver on our growth plans. If you're a financially astute problem-solver with a passion for optimizing compensation and maintaining robust controls in a high-growth tech environment, we encourage you to apply.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

Sales Compensation

Support the compensation planning design cycle from design-to-deployment for all teams on variable incentive plans across Olo’s GTM team.

Maintain an in-depth understanding of all commission plans across the GTM team in order to clearly explain rationale, strategy, and calculations.

Manage quarterly variable pay calculations across the GTM organization.

Collaborate with the payroll team to ensure accurate distribution of pay to GTM team members.

Collaborate with the Total Rewards team and Sales Operations leadership to identify improvements/enhancements to the Sales and CX Compensation plans, policies, and processes, as well as benchmark & determine wage rates and suggest modifications as necessary.

Work with the Total Rewards team to help facilitate plan submissions for new hires and new plans for existing employees.

Work with the Enablement Team to train GTM team members on compensation structure, mechanics, policies, and resources, creating visibility to personal performance.

Develop techniques for compiling, preparing, analyzing, and presenting data as it relates to variable compensation.

Pricing Support

Develop a strong understanding of Olo’s pricing policies and structures for various products and services.

Review and analyze proposed pricing exceptions and bespoke deals, ensuring alignment with established policies and providing recommendations based on financial impact and strategic considerations.

Collaborate with Sales, Product, and Finance teams to understand pricing strategies and their impact on sales, and participate in the development and documentation of pricing guidelines and processes.

Develop and maintain a thorough understanding of relevant SOX controls related to sales compensation and pricing processes.

Perform regular reviews and audits of sales contracts, commission calculations, and related documentation to ensure compliance with established policies and SOX requirements

What We'll Expect From You

3+ years of relevant experience in sales compensation, FP&A, or sales operations at a high-growth tech company, including previous experience in and working knowledge of sales compensation processes and analyses.

Expert proficiency in Google Sheets or Excel, including advanced modeling skills; you have the ability to build and maintain complex yet easy-to-follow and auditable spreadsheets for compensation calculations, scenario modeling, and variance analysis.

Experience with Everstage, Pigment, or other commission or planning software.

Contract knowledge - ability to read and interpret contracts to ensure alignment with business goals; experience with Lexion is a plus.

Excellent written and verbal interactive skills, including the ability to work with management, team, peers, other teams, and partners.

Knowledge of Salesforce and ability to create and run reports for ad hoc business needs.

Experience working with dynamic sales teams and strong interpersonal skills in dealing with senior management.

Ability to think outside of the box to bring creative solutions to the table.

Legally able to work in the United States.

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $64,500 - $88,350 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

California Residents: CCPA notice

Sr. Sales Compensation Analyst

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