Offer summary

Qualifications:

High school diploma or equivalent required., Proficiency in reading, writing, and comprehension is essential., Ability to navigate multiple computer systems simultaneously., Must be available to work various shifts, including weekends and holidays..

Key responsabilities:

Communicate with customers via outbound and potential inbound calls to sell preview package sales/tours.

Verify eligibility requirements for scheduling tours at HVC properties.

Encourage guests to purchase or schedule preview package sales/tours.

Maintain confidentiality and follow company policies and safety procedures.

Job description

$15 per hour plus commissions! Must live in the Orlando, FL area! 

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Where great benefits lead to a life fulfilled. 

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

*Benefit eligibility will vary by position 

As a Call Center Vacation Planner, a typical day will include: 

Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.

Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.

Encourage guests or callers to purchase or schedule preview package sales/tours.

Explain details and requirements related to attending a sales presentation to potential owners.

Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards 

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Maintain confidentiality of proprietary materials and information.

Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at HVC:  

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.