This is a remote position.
Schedule:
20 hours/week Monday-Friday 9-2 California time with unpaid break 1 hr
Scope:
20 hours/week
Remote work with flexible scheduling options
Direct reporting to the broker/team supervisor
Handling sensitive financial information requiring strict confidentiality
Working within specified time zones to align with team schedule
Using provided secure VPN and communication tools
Responsibilities:
Conduct follow-up calls to ensure completion of pending requirements
Provide administrative support to a team of 14 part-time agents
Manage and organize documentation and paperwork
Handle basic social media management including daily posting
Assist with general administrative tasks
Monitor and track agent requirements and deadlines
Maintain organized records using Microsoft Office tools
Support communication between team members and stakeholders
Proficiency in Microsoft Office Suite, especially Excel
Strong verbal and written communication skills
Experience with basic social media management
Ability to handle confidential information with discretion
Detail-oriented and organized
Previous experience in administrative support preferred
Professional phone manner
Reliable internet connection and quiet work environment
Outsourcey
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