Offer summary

Qualifications:

5+ years of experience in project/program management or process administration., Strong administrative, organizational, and customer service skills., Experience in vendor management and customer-facing roles., Government experience is required..

Key responsabilities:

Gather and document business requirements for agency requests.

Prepare and submit documentation for security, legal, and administrative approvals.

Coordinate with stakeholders to expedite approvals and ensure compliance.

Track and manage backlogs of business requests and serve as a point of contact for agency staff.

Job description

This is a remote position.

Job Location: Remote (Must report on-site for first and last days)

Note: Candidates must have government experience.

Job Description:

The Commonwealth of Pennsylvania (CoPA) is seeking a Business Requirements Coordinator to manage the business approval process for the Conservation and Environment Delivery Center. The ideal candidate will have strong administrative, organizational, and customer service skills to facilitate and track agency requests while ensuring compliance with Commonwealth policies.

Responsibilities:

Gather and document business requirements for agency requests.
Prepare and submit documentation for security, legal, and administrative approvals.
Coordinate with stakeholders (legal, business, security teams) to expedite approvals.
Review and provide input on contract agreements and business documents.
Collaborate with vendors to ensure compliance with Commonwealth requirements.
Research existing Commonwealth solutions to avoid redundancy.
Provide guidance on the business approval process and policies.
Track and manage backlogs of business requests.
Serve as a point of contact and subject matter expert for agency and delivery center staff.

Skill Matrix:

Skill	Required/Desired	Years of Experience
Project/Program Management or Process Administration	Required	2+ Years
Customer-Facing Experience	Required	3+ Years
Vendor Management	Required	1+ Years
Leadership & Organizational Skills	Required	Strong