Offer summary

Qualifications:

Professional fluency in both English and Spanish with excellent communication skills., 3-5 years of experience in legal administrative support or a similar role., Proficiency with Salesforce, Google Workspace, and VoIP systems., Strong attention to detail and organizational skills, with a customer service orientation..

Key responsabilities:

Serve as the primary point of contact for client communication in both English and Spanish.

Manage the client intake process and coordinate personal injury case documentation.

Utilize Salesforce CRM to maintain client records and track case progression.

Assist with executive-level administrative tasks and ensure smooth case processing.

Job description

This is a remote position.

Role Name: Legal Executive Assistant

Schedule:

Monday to Friday 9am-6pm (California, PDT)

Client Time zone: Pacific Time (Los Angeles, CA)

Client Overview

Join a forward-thinking legal funding organization that helps individuals navigate personal injury claims with compassion and efficiency. This established firm provides crucial financial support to clients during their legal proceedings, making a real difference in people’s lives. Operating with cutting-edge technology and a client-first approach, this Los Angeles-based company offers a dynamic, professional environment where your bilingual skills and legal administrative expertise will be highly valued.

Job Description

Take on an integral role in a growing legal funding organization where you’ll combine executive assistant duties with personal injury case coordination. This position offers a unique opportunity to utilize both your administrative expertise and bilingual capabilities while making a meaningful impact on clients’ lives. Working remotely with a US-based team, you’ll manage client relationships, coordinate case documentation, and ensure smooth operational flow using modern technology platforms. This role provides an excellent opportunity for professional growth in the legal funding sector while working with a supportive team that values your contributions.

Responsibilities

Serve as the primary point of contact for client communication, delivering exceptional customer service in both English and Spanish
Manage client intake process through phone and digital channels, ensuring accurate information collection and documentation
Coordinate personal injury case documentation, maintaining meticulous attention to detail and confidentiality
Process and organize sensitive medical records following strict HIPAA compliance protocols
Utilize Salesforce CRM to maintain detailed client records and track case progression
Handle professional correspondence and documentation through Google Workspace
Manage incoming calls via RingCentral, providing responsive and empathetic client support
Assist with executive-level administrative tasks and daily operations
Coordinate with internal team members to ensure smooth case processing and client satisfaction

Requirements

Professional fluency in both English and Spanish with excellent verbal and written communication skills
3-5 years of experience in legal administrative support or similar role
Demonstrated expertise with modern business tools including Salesforce, Google Workspace, and VoIP systems
MUST HAVE WINDOWS OS COMPUTER
Strong customer service orientation with a professional and empathetic approach
Located in Latin America with ability to work Pacific Time Zone hours
Reliable high-speed internet connection and computer with minimum 8GB RAM
Professional-grade headset for client communications
Experience handling confidential information and HIPAA compliance preferred
Exceptional attention to detail and organizational skills
Ability to work independently while maintaining strong team collaboration
Background in legal or medical administrative work is a plus