SAP Functional Analyst – Systems Analyst III

Job Summary:

Responsible for the analyzing, designing, and implementing SAP Financial Services Collections and Disbursements (FSCD) solutions running on an SAP S4/HANA environment. Support operations of the organization's SAP FSCD system and work with key business users and process owners in the Accounting & the Finance organizations. Advise on solution roadmap for FSCD projects. Provide accurate forecast and estimates based on design documents. Coordinate with QA and business resources on quality and user acceptance testing. Consistently observes change management policies and procedures. Continual advocate and catalyst for process improvement.

Essential Functions:

• Coordinates deliverables across project implementation lifecycle
• Works closely with the business to understand requirements.
• Serve as a liaison between technical teams, users, and stakeholders.
• Performs root cause analysis.
• Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.
• Provides support for difficult to complex system environments.
• Drives medium to large sized enhancements with planning, development, and implementation of solution(s)
• Effectively uses Agile methodology in conducting delivery tasks.
• Coordinates and performs unit testing.
• Assists QA in preparation of test scenarios and test data.
• Sets day-to-day objectives and delivers job responsibilities that may vary outside typical norms or practices.  Work consists of tasks that are occasionally not routine and often works independently and is required to apply discretion within established operational boundaries and procedures.
• Perform any other job duties as requested.

Education and Experience:

• BA/BS in Information Technology or Computer Science or the equivalent of 5 years professional experience in IT Applications development and support.
• Minimum 5 years of hands-on experience in configuring SAP FSCD, with a strong understanding of underlying data structures and technical architecture.
• Minimum 5 years’ experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.
• Familiarity with the healthcare environment (Medicaid/Medicare) is preferred.
• Knowledge of financial services, industry practices and regulations.
• Experience in SAP S/4HANA

Competencies, Knowledge and Skills:

• Ability to establish effective working relationships with stakeholders at all different levels
• Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)
• Proficiency in configuring SAP FSCD environments, including member master data, dunning and clearing.
• Strong communication and interpersonal skills. Understanding and hands on experience in implementing core components of SAP FSCD module
• Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task; understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective use.
• Understanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile and test-driven development.
• Analytical and problem-solving skills with the ability to interpret complex financial data and provide actionable insights.
• Thorough understanding of business analysis principles.
• Flexibility during organizational and/or business changes.
• Effective problem-solving skills with attention to detail.
• Ability to develop, prioritize and accomplish goals.
• Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking.
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment.

Licensure and Certification:

• Certifications around our core technical systems is preferred; Facets, SAP, CRMs or other similar Enterprise systems that mimic those CareSource invests in is preferred.
• Certifications around Agile, SAFE, or the Business or System Analyst role is preferred.

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.