Offer summary

Qualifications:

Experience in card processing and issuing, particularly with Visa/Mastercard., Background in CSM, Pre-Sales, or Project Management with a focus on technical sales., Understanding of compliance and BIN Sponsorship is highly desirable., Ability to work in a scale-up/start-up environment and adapt to constant change..

Key responsabilities:

Assist Sales and CSM teams in defining customer needs and scoping opportunities.

Collaborate with stakeholders to align on new features and Enfuce's roadmap.

Draft key documents for CaaS Agreements and support the legal team in contract preparation.

Participate in the implementation project to ensure alignment with sales discussions and decisions.

Job description

About Enfuce:

We bring together the brightest minds and best technology to help visionary leaders drive transformative business growth and exceptional customer engagement. Together we solve customer challenges and extend financial inclusion across society.

Founded in 2016, Enfuce is a global company with teams in Finland, Germany, Sweden and the UK. Enfuce, a female-founded fintech, has raised a total of €62 million in several funding rounds – including one of the highest investment rounds raised by a female-led business.

Whether you’re building your career, leading change from the front or looking for new challenges, Enfuce can help you flourish. While we champion community and collaboration, we recognise the importance of your individualism. Every employee brings something unique to the table. Our environment fosters the best work from everyone and empowers them to make a meaningful, valuable difference every day.

About The Role:

Main purpose of the role is to assist primarily Sales (new sales) and CSM (up/cross-sales) with understanding and defining the required scope to meet Customers’ needs. We also have an equally important role in managing the opportunity together with the BDM in a way that utilises the rest of the organisation’s resources as scarcely as possible. As a trusted advisor to the BDM, we are responsible, together with the BDM, of ensuring that the prospect fits Enfuce CaaS model, target segment and size, validating any R&D needs, as well as our risk and compliance exposure (especially when it comes to ELS providing BIN Sponsorship). By doing the above well, we save time (and money), eliminating waste and allowing everyone to focus on what they have been hired to do. With a clear scope, we avoid unnecessary R&D, enabling faster go-to-market and the highest possible Month 12 MRR.

Job Role:

We do this through aligning with important stakeholders, such as Partner relations and Product & Tech to always be on top of new features, products and Enfuce’s roadmap. We also keep ourselves educated about the industry, trends and competitor actions to maintain our expertise that is key to the role.
To scope and ensure feasibility from Enfuce CaaS perspective we build an unwavering understanding of the opportunity and what the prospect aim to accomplish. Through listening, and dialogue we showcase Enfuce’s value as a trusted payment processing partner. This will allow us to confirm and document ideal funds flows, onboarding journeys and any additional 3rd parties involved with the facilitation of the card programme. By excelling in the above, we make Customer onboarding faster while avoiding scope creeps during implementation.
We are key members of the Deal Desk committee, making sure that the wider voice of the organisation is heard at the point of the BDM issuing a value proposal.
We draft Schedules 2 & 3 (Products & Scope) in CaaS Agreements, which is the starting point for legal team to draft a contract/agreement.
We follow and take a consultative part of the implementation project to help the Onboarding manager maintain the red thread of what was discussed and decided during the sales cycle. We do this by being part and actively following the slack channels related to the client onboarding project.

Job Requirements:

Card processing is the key, issuing side experience.
Knowledge of working with card schemes (Visa/Mastercard)
Secondary but highly attractive:

Compliance.
Issuing/BIN Sponsorship.
Eco-system understanding (card scheme, processor, BIN Sponsor, card manufacturer etc.)

Ability to understand the bigger picture.

Scale-up/start-up experience, ability to wear many hats
Had a very active role in launching/scaling a card offering within a scale-up company.
CSM, Pre-Sales, Project Manager background (highly dependent on how hands on (person/previous experience; in-depth), technical sales experience.
Agile way of working, constant change.
Demonstrates full ownership and accountability for their role, proactively driving results and making independent decisions to achieve team and organisational objectives.
Autonomy, ability to tolerate ambiguity.
Eye for detail - need to and want to understand.

Required profile