Offer summary

Qualifications:

1–2 years of experience in web support or a degree in Business, Marketing, eCommerce, or Computer Science preferred., Strong attention to detail and time management skills., Excellent written and verbal communication abilities., Experience with database integration and digital marketing is a plus..

Key responsabilities:

Manage multiple dealership websites and ensure they are current and accurate.

Coordinate web content updates with project managers and the creative team.

Troubleshoot site and inventory errors promptly and accurately.

Monitor websites for compliance with brand, legal, and advertising standards.

Job description

Dealership:

L0021 LAD Advertising

Lithia & Driveway | Website Support Specialist

Location: Medford, OR (Preferred) | Remote (Available)

Compensation: $21.00/hr

Are you the go-to person when something on a website goes wrong? Do you thrive in a fast-paced, detail-driven environment? Lithia & Driveway (LAD) is looking for a Website Support Specialist to help manage and support the online presence of our nationwide network of dealerships.

You'll play a key role in ensuring our websites are accurate, engaging, and aligned with brand standards—all while collaborating with creative teams, store leadership, and third-party vendors. Whether you're local to Medford or remote, we want someone ready to dive into digital problem-solving and support our growing team!

What You'll Do

Manage multiple dealership websites and work with leadership to keep them current
Coordinate web content updates and tasks with project managers and our creative team
Troubleshoot site and inventory errors with urgency and accuracy
Monitor websites to ensure brand, legal, and compliance standards are met
Communicate effectively with store leaders and third-party vendors
Support Lithia's SEO and digital marketing initiatives
Learn and use internal project and ticketing systems
Be available for occasional on-call weekend or holiday support

What You Bring

Strong attention to detail and time management skills
Ability to think critically and problem-solve in a fast-paced environment
Excellent written and verbal communication
Ability to work both independently and collaboratively
Experience with database integration and digital marketing is a plus
1–2 years of experience in web support or a degree in Business, Marketing, eCommerce, or Computer Science preferred—but we’ll train the right candidate!

💡 Bonus Points If You…

Have worked in a help desk or support ticket environment (Freshdesk)
Understand dealership operations or the automotive industry
Are familiar with compliance standards in advertising and digital platforms

Why Lithia & Driveway?

We're not just a car company—we're a people company. Join a supportive team that values innovation, growth, and making a real impact. You’ll gain exposure to marketing strategy, digital operations, and a thriving eCommerce ecosystem.

We offer best in class industry benefits:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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