Client Onboarding Lead (Work Remotely Anywhere in the U.S.)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

We're currently pipelining talent for FUTURE needs for a Client Onboarding Lead. This role acts as the primary point of contact for a variety of large-scale clients during the discovery phase of a client’s onboarding experience.  This role is expected to gather, analyze and document business requirements across all areas of our platform with both clients and vendors. 

The Gig:

• Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings.


• Leads discovery sessions that result in detailed business requirements for clients.


• Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.


• Assesses and mitigates risk with scope of project discovery.


• Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery


• Actively participates in business development and increases revenue opportunities.


• Demonstrated initiative and drive within a fast-paced environment is required.


• May perform other duties as assigned.

What you need to make the cut: 

• 7+ years proven experience in benefit administration industry


• Bachelor's degree preferred  


• Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, benefits administration or SaaS solution implementation is a plus 


• Strong quantitative/analytical skills                               


• Strong written and oral communication skills


• Ability to work within tight delivery timeframes


• Fluency with all MS Office tools, including Access, Project, and Visio


• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously


• Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics

Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/ 

The Businessolver Way…

Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.