Cloud Operations Lead

Responsibilities

We wish to hire a Cloud Operations Lead who can provide hands-on technical expertise and ownership of the growing cloud application suite, using the Oracle Cloud public cloud platform. Our team is dedicated to building Cloud-scale data services focused on providing Infrastructure data services.

Role Description

The Cloud Operations Lead will oversee daily cloud operations, coordinate projects, and manage team planning. This role requires a strong understanding of distributed system architecture, infrastructure management, and public cloud technologies. The Cloud Operations Lead will be responsible for building, maintaining, and managing virtual servers, automating cloud infrastructure, and monitoring cloud services to ensure efficiency and reliability. Additionally, they will lead the deployment and configuration of software suites, both internally developed and third-party, while ensuring effective monitoring and observability for internal and customer environments.

Beyond technical responsibilities, this role involves driving key initiatives such as onboarding new customers, implementing technology changes, and improving processes. Success in this position requires excellent communication with customers and internal teams, strong organizational skills to ensure project integrity, and the ability to develop and execute comprehensive project plans in collaboration with technical contributors.

• Implementation, monitoring, and day-to-day management of a highly available Cloud infrastructure.
• Public Cloud architecture and engineering responsibilities.
• Configure infrastructure and applications for high performance and highly available operations to meet business needs.
• Selection of IT solutions in terms of the needs of individual departments of the company.
• Coordination of IT projects and investments.
• Development of existing software.
• Analyze logs, network load parameters, track information about errors in the software used, and install provided patches.
• Network service management: Domain Name System (DNS), Windows Internet Name System (WINS), and Dynamic Host Configuration Protocol (DHCP).
• Web, FTP, Email Management.
• Network Security:
• Assigning access rights to network components (creating domains, workgroups, access to remote files, printers, etc.)
• Experience with Firewalls (WAF)
• Use of identification and authentication of workstations and users
• Selection of cryptographic methods that guarantee the resilience of transmitted or stored messages
• Deciding on Network Protocols.
• Shaping the policy of naming network elements.
• Supplier and Service contact.
• Manage internal and external change requests
• Liaise with customers and customers facing teams
• Coordinate resources towards customer success
• Manage priorities across teams
• Maintain continuous improvement mindset
• Translate business goals and requests into executable requirements
• Undergoes ongoing training to update appropriate Public Cloud skills and knowledge.
• Translates technical requirements into business requirements.
  
  

Education / Qualifications

• Years of general technical experience
• Years of managing or coordinating technical projects
• A Bachelor’s Degree focused on information technology or equivalent experience
• Excellent use of Microsoft Office
• Experience with service management tools such as Salesforce
• Experience with project management tools such as Azure DevOps
• Experience with cloud technologies
• Experience with Agile Methodology
• Excellent English verbal and written communication skills
• Cloud providers experience a huge plus
• Experience with project management with a Cloud provider, preferably Oracle Cloud
• Strong Application and Networking experience.
• Previous experience working in Oracle Cloud environments.
• Experience of deployment, configuring and monitoring virtual severs.
• Knowledge of Microsoft server infrastructure; Microsoft Windows Server: 2016, 2019, 2022, including Active Directory/DNS and Group Policy.
• Experience with Server infrastructure, Platform Sizing, and tuning running on Oracle Cloud.
• Experience with the following infrastructure: Compute, Networking, Storage.
• Strong technical background in cloud implementation.
• Experience with application pipelines in the CI/CD process.
• Experience with IT Automation/configuration Tools such as Terraform, puppet, and PowerShell.
• Experience with Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Technical or Project Management Certifications
• Oracle Cloud certifications preferred, but not essential.
• Candidates to provide tangible evidence in these areas from past endeavours.
  
  

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

• In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
  
  

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.