Offer summary

Qualifications:

Fluency in Spanish and English, both written and spoken., Strong communication and active listening skills., Excellent problem-solving abilities and attention to detail., Passion for entertainment, particularly TV shows and movies..

Key responsabilities:

Provide exceptional customer support in Spanish for streaming TV and movie services.

Assist customers with account management, subscription inquiries, and content navigation.

Troubleshoot and resolve technical issues effectively.

Document customer interactions accurately for tracking and follow-up.

Job description

Patrique Mercier Recruitment is thrilled to offer a captivating entry level position for a Spanish Speaking Customer Support representative in the booming streaming TV and movie services sector in Greece with relocation package!

Join our client, a leading entertainment provider, and be part of a dynamic team dedicated to enhancing viewers' experiences!

In this role, you will assist Spanish-speaking customers with inquiries related to their streaming services, troubleshooting issues, and helping them navigate the vast array of content available. Your passion for entertainment and strong communication skills will be instrumental in delivering top-notch customer support.

Our client is committed to creating an inspiring work environment, where your efforts positively impact the experience of millions of viewers. If you love movies and TV shows and want to help others enjoy their entertainment, this is the perfect role for you!

Responsibilities

Provide exceptional customer support in Spanish for streaming TV and movie services
Assist customers with account management, subscription inquiries, and content navigation
Troubleshoot and resolve technical issues effectively
Document customer interactions accurately for tracking and follow-up
Collaborate with cross-functional teams to enhance customer satisfaction
Stay up-to-date with service offerings and industry trends

Requirements

Fluency in Spanish and English, both written and spoken
Willingness to relocate to Greece - Work from home only within Greece
No prior experience required; entry-level candidates are encouraged to apply
Strong communication and active listening skills
Excellent problem-solving abilities and attention to detail
Passion for entertainment, particularly TV shows and movies
Ability to work in a fast-paced environment
Familiarity with streaming services and technology is an advantage
Team-oriented with a positive and proactive mindset

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile