Since 1941, the USO has strengthened America's military service members by keeping them connected to family, home and country, throughout their service to the nation. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side. We are the Force Behind the Forces. We currently operate more than 250 USO centers at or near military installations, including in combat zones, MEPS centers, several airports, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy. We serve the American Armed Forces - specifically, U.S. Active, Reserve, and Guard service members and their families through a wide arrange of programs and entertainment. The USO is a congressionally chartered, private organization that relies on the generosity of individuals, organizations and corporations to support its activities, and is powered by a family of over 30,000 volunteers to accomplish our mission. The USO is not part of the federal government.

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that

The USO is a Certified Great Place to Work 2023-2024
93% feel good about the ways we contribute to the community.
93% are proud to tell others they work here.
88% feel their work has special meaning this is not "just a job."
89% feel that when you join the company, you are made to feel welcome.
91% feel people here are treated fairly regardless of their race.
87% feel people here are treated fairly regardless of their gender.

The Area Director, Expeditionary Region is responsible for leadership and management of multiple financially viable, self-sustaining USO operations within one of the following geographic regions Continental United States, Europe, Pacific, or Southwest Asia.

Principal Duties and Responsibilities (*Essential Duties)

Lead Regional Expeditionary Managers and Specialists and volunteer leaders in the planning, delivery and evaluation of area-wide USO programs, services, activities and events.*
If assigned to Mobiles, serve as designated USO representative for U.S. Department of Transportation inquiries, 3rd party vendor consulting and regulatory compliance.*
Develop, improve and maintain working relationships with key US Military and local business community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations as well as to cultivate and foster a favorable public image of the USO.
Perform and monitor financial activities including, but not limited to the creation and execution of operational budgets for the respective areas.
Manage area-wide operational procedures, maintaining consistency with the USO Policy, Procedure and Information Manual.
Compile performance metrics related to the delivery and quality of programs, services, equipment and events. Direct and implement suggested and/or required changes.*
Prepare, review and present reports, including but not limited to financial, operational, and statistical reports. Regularly monitor financial progress against goals.*
Manage and mentor Center leadership and their subordinate staff members and Area Administrative/Support staff as applicable to assigned region and location. Perform assigned duties in the absence of Regional Vice President and/or Director of Operations.*
If assigned to Mobiles, oversee and manage scheduled and emergency maintenance and repairs for all equipment. Organize and maintain detailed records, reports, finances and other documentation related to the operation of multiple Mobile Centers.*
Other duties as assigned.

Job Specifications

Bachelor’s Degree in business or related field.
10+ years progressively responsible work experience in a business operations role, including 5+ years in a supervisory capacity. Relevant experience in a retail, not-for-profit, military, multicultural and/or global organization preferred.
In depth cultural knowledge of assigned geographic region. Fluency in English. Ability to speak, read and write in the language of the host country at a native level preferred.
Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Working knowledge of basic business and accounting functions including project management and budgeting.
Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
If assigned to Mobiles, ability to obtain and maintain a Commercial Driver’s License.

Details

This position may be worked remotely from anywhere in the U.S.
The salary range for this position is $84,000 - $126,000
USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
Resume and cover letter are required for full consideration.
Background check – education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees

The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
There is great consideration given and extended in the following areas organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

#theUSO

Apply today. Join the mission. Join Team USO.

Area Director

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