Offer summary

Qualifications:

Currently enrolled in a college program related to Public Administration, Emergency Management, Criminal Justice, Business, or Communications., Strong written and verbal communication skills with clear speech patterns., Analytical thinking and attention to detail, with the ability to handle confidential matters., Proficiency in Microsoft Office Suite; interest in public safety or consulting is highly desired..

Key responsabilities:

Assist in improving efficiency during project execution by streamlining workflows and supporting process optimization efforts.

Capture and document key insights from meetings to facilitate knowledge sharing and informed decision-making.

Maintain and expand the Project Manager Dashboard to provide real-time visibility into project status and enhance coordination across teams.

Develop and distribute surveys to gather stakeholder insights and assist in preparing reports and presentations for decision-making support.

Job description

We are seeking a motivated and detail-oriented Operations Consulting Intern to support our operations team in enhancing operational efficiency and knowledge management. This role provides an excellent opportunity to gain hands-on experience in project execution, research, and strategic communication within the public safety sector. The role requires a professional committed to teamwork and success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

LOCATION

Remote

Responsibilities

Assist in improving efficiency during project execution by streamlining workflows and supporting process optimization efforts to enhance productivity, reduce operational bottlenecks, and ensure projects are completed on time and within scope
Capture and document key insights from internal and external meetings to facilitate knowledge sharing, ensure critical information is retained, accessible, and leveraged for informed decision-making and continuous improvement
Maintain and expand the Project Manager Dashboard within the Operations team and extend its application across the division to provide real-time visibility into project status, improve tracking and accountability, and enhance coordination across teams
Ensure Egnyte practice team folders remain organized and up to date for seamless information access, to promote efficient document management, reduce time spent searching for files, and ensure team members have the latest information at their fingertips
Develop and distribute surveys and questionnaires to gather stakeholder insights and collect valuable feedback as well as assist in preparing clear and accurate reports and presentations to ensure stakeholder needs are understood and decision-making is supported with reliable and actionable information
Compiled up-to-date research on existing alternative response programs implemented by target MSA (Metropolitan Statistical Area) communities to identify best practices and assess program effectiveness
Conduct supportive research, staying informed on innovations to provide valuable insights on public safety communication technologies, trends, and best practices related to 2025 strategic focuses to ensure alignment with industry advancements, enhance public safety initiatives, and support data-driven strategic planning a
Collaborate with team members to develop and implement communication strategies that support project goals to enhance stakeholder engagement, promote transparency, and ensure messaging aligns with project objectives and organizational priorities
Provide administrative and logistical support for ongoing projects, ensuring smooth execution to minimize operational disruptions, improve project coordination, and support teams in meeting deadlines and deliverables
Prepare and deliver a final presentation reflecting on your internship experience, demonstrating your skills, contributions, and professional growth
Performs other related duties as assigned by management

Qualifications

Must be currently enrolled in a college program related to Public Administration, Emergency Management, Criminal Justice, Business, Communications, or a related field
Strong written and verbal communication skills with clear speech patterns
Analytical thinking and attention to detail
Ability to handle confidential matters
Display integrity at all times
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); SmartSheets is a plus
Interest in public safety, technology, or consulting is highly desired
Confidence with the ability to communicate across market segments
Computer software: DelTek, Egnyte, Microsoft Suite, MAPS
Access to a reliable high-speed internet connection to support virtual collaboration and video conferencing.

About Us

Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we can offer unique and successful solutions that help our clients improve technology and operations across various industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.com/careers/

Mission Critical Partners is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United States citizens, Green Card holders, and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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