Product Owner (work-from-home)

Reporting to the Product Manager, as a Product Owner here at Zanda you’ll drive a critical company-level growth, product vision, strategy, and data driven roadmap that delivers! Your familiarity with the environments and needs of your customers make identifying market and customer requirements almost second nature. You believe in a customer-centric experience and are passionate about the full product life cycle, from ideation through the collaborative development process across teams to deliver winning products. You prefer a highly visible role where you will have a chance to make significant contributions with an immediate and lasting impact on company growth. You bring with you proven success in ownership, bias for action, excellent judgement, prioritisation skills and innovative product strategies.

Describe you to a T? Even if you didn’t hit every single mark, we’d love to hear from you!! This isn’t about checking boxes…we want to meet bright, passionate candidates who are eager to make an impact!.

Your Impact in the Role

As a Product Owner, you will play a crucial role in maximising the value of our product. You’ll be the key liaison between our customers, Product Manager, and agile development teams, ensuring that customer needs are at the heart of our decisions. This role is pivotal in turning strategic goals into a clear, prioritised product backlog and driving successful delivery.

You're Excited to

Act as the voice of the customer, ensuring their needs guide product decisions.

Translate product strategy into actionable backlog items for agile teams.

Collaborate with Customer Support and Engineering to prioritize and resolve issues.

Refine backlog stories, clarify requirements, and support technical design discussions.

Conduct acceptance testing and ensure alignment in Scrum/Kanban meetings.

Maintain a clear, prioritized, and actionable backlog that reflect the product strategy and customer needs.

Translate high level business goals and market needs into actionable plans for Engineers and Designers.

Deliver value through MVPs, prototypes, and iterative enhancements.

Foster cross-functional collaboration across Design, Engineering and Marketing.

Own product lifecycle from discovery through post-launch iterations.

What You Bring to the Team

4+ years of product ownership experience (Bonus points if it’s in an agile development environment, SaaS experience preferred).

A technical background especially in SaaS companies that are rapidly scaling

Excellent written and verbal communication skills with a strong ability to advocate for customers and communicate their needs to technical teams.

Experience collaborating with remote, multicultural, and multi-time zone teams ( (+4 to +6 UTC time zone preferred).

Deep understanding of product intricacies, & proficiency in bridging business requirements with technical designs to deliver impactful product improvements.

Proven project management skills and demonstrated success defining and launching products that meet and exceed business objectives.

Ability to think strategically and execute tactically.

Proactive, empathetic, and detail-oriented approach to problem-solving and decision-making.

If you’re detail-oriented, solutions-driven, and eager to collaborate with diverse teams to build exceptional products, we’d love to hear from you!

Apply today and help shape the future of our product!

Why you’ll LOVE working at Zanda…

When you join Zanda, you’ll benefit from perks like;

✅ Work from Anywhere

There are no offices at Zanda as we’ve been a distributed team long before everyone else caught on. We look for the best people around the world – not just those who live within a 1 hour commute. If you like working from home, or really from anywhere, you’ll find a bunch of like-minded people here.

✅ Paid Time Off

There’s no sense in working all the time – we believe everyone needs balance and we want you to have enough time to do other things that enrich your life. We offer all of our permanent team members 30 days of paid time off and we expect you to take it.

✅ Flexibility

Need to get the kids to school or want to do a gym class in the middle of the day? No problem. We need you to be available for some agreed core hours to work with your colleagues and cover our service requirements, but other than that your time is yours.

✅ Competitive Pay

We aim to work with the best people – wherever and whoever they are. We know this comes at a business cost, but we consider this an investment in the company’s future. We offer competitive pay and we want all team members to feel well-rewarded for their contribution.

✅ Results Driven

At Zanda, we detest bureaucracy and we strive to keep the focus on building and supporting great software that will help our customers (and in turn, help more of their clients). There are no pointless meetings, forms, or other impediments in your way. As we grow, we aim to stay agile – in every way.

✅ Learning & Growth

We’re big supporters of personal growth and development and our team is constantly learning and upskilling themselves in many different areas. Innovation is a big part of our culture and we welcome new ideas from everyone.

✅ Inspiring Team

We truly love our team at Zanda and we hope you will too. We’re a bunch of unique individuals from all kinds of backgrounds with a vast array of specialist skills and interests. Although we work remotely, the team works closely together and we also make time to know and support each other.

✅ Meaningful Work

We’re constantly getting feedback from customers that are relieved to have found Zanda In many cases, they refer to us as a ‘life saver’ or a ‘game changer’, and it feels great to be part of something that helps people get the healthcare support they need. See our customer feedback here.

About Zanda

Zanda is a leading healthcare practice management system used in Australia, New Zealand, the United Kingdom, the United States and Canada.

Our mission is simple: To make health practice management easy and enjoyable.

Zanda's customer base is growing and we need smart, passionate people to join our team and help take us to the next level. We’re looking for people who are genuinely excited to help health practitioners do their work, and be part of a globally distributed team

As a healthcare company, we care about our workforce just as much as our clients and their patients. You will enter a fun, inclusive workplace with a dedicated and driven team.

We are still a relatively small business, but self-funded and growing strongly. This is an exciting time to be at Zanda – we have some great plans for the future and many challenging things to work on. We hope you’ll consider joining our team and being part of our story!

See more information about Careers at Zanda here.

(*) Zanda collects and processes your personal data for the purposes of managing employment candidate application and recruitment-related activities as well as for organisational planning purposes, for further detail, please refer to the Zanda Health Privacy Policy.