Offer summary

Qualifications:

Proven experience in social media management, preferably in luxury markets., Strong creative skills with attention to detail and aesthetics., Excellent written and verbal communication skills in English., Basic understanding of CRM systems and lead management processes..

Key responsabilities:

Develop and implement creative social media strategies for the luxury tea brand.

Create and manage engaging content across various social media platforms.

Monitor social media channels and engage with followers to build a community.

Provide customer service support and assist with administrative tasks for real estate operations.

Job description

This is a remote position.

Role Name: Social Media Assistant

Schedule:

20+ hours/week, flexible during client's business hours Feusisberg, Switzerland time

Client Timezone: Central European Time (CET)

Client Overview

Join a dynamic and growing international business portfolio, featuring a newly launched premium luxury tea e-commerce venture and an established real estate company. This exciting opportunity allows you to showcase your creativity in the luxury market while developing diverse skills across multiple industries. As part of a global, remote work environment, you’ll play a crucial role in elevating brand presence across digital platforms while ensuring smooth operational flow for both businesses.

Job Description

We are seeking a talented and versatile Social Media Assistant with additional administrative capabilities to support our thriving luxury tea e-commerce and real estate operations. In this role, you will be responsible for creating and managing engaging social media content that reflects the premium nature of our luxury tea brand, while also providing essential administrative support for our real estate business. This position offers a unique opportunity to work with high-end products and properties, honing your skills in social media management, customer service, and administrative tasks. You’ll be at the forefront of building our online presence and contributing to the growth of both businesses in a fast-paced, international environment.

Responsibilities

Develop and implement creative social media strategies that align with our luxury tea brand’s premium image
Create, schedule, and manage engaging content across various social media platforms, ensuring consistency in brand voice and aesthetics
Monitor social media channels, respond to inquiries, and engage with followers to build a strong online community
Analyze social media metrics and prepare reports to track performance and guide future strategies
Provide customer service support related to social media inquiries for the tea e-commerce business
Manage and update CRM systems for the real estate business, ensuring accurate and up-to-date customer information
Assist with lead generation, follow-up, and database management for real estate operations
Perform administrative tasks such as organizing files, scheduling appointments, and preparing reports as needed
Collaborate closely with the business owner to understand and execute on business goals and priorities

Requirements

Proven experience in social media management, preferably in luxury or premium markets
Strong creative skills with an eye for aesthetics and attention to detail
Excellent written and verbal communication skills in English
Proficiency in various social media platforms and analytics tools
Basic understanding of CRM systems and lead management processes
Ability to multitask and prioritize effectively in a dynamic work environment
Self-motivated with the ability to work independently in a remote setting
Familiarity with Microsoft Office suite or equivalent productivity tools
Strong organizational skills and ability to manage time effectively
Passion for luxury products and real estate is a plus
Reliable internet connection and appropriate home office setup for remote work